Thursday 15th July – Easing of Covid Restrictions

We would like to assure you, our clients and local communities, that the safety and wellbeing of the families we serve and that of our staff is of paramount importance to us in these uncertain times.

Our premises have always been cleaned to a high standard, however we have increased the frequency of cleaning and ensured particular care is taken when cleaning door handles. Alcohol hand sanitiser is provided as you enter our premises, please use the facilities provided.

Procedures to deal with the impact of COVID-19 are constantly being updated and we will ensure that whilst following advice and guidance from our trade associations and local authorities we will provide the same care to our families.

Whilst working within Public Health England guidelines, we must also follow the procedures set by Crematoria, Burial Authorities and various Churches.

From Monday 19th July restrictions are due to be lifted.

The general information we are receiving from crematoria and other venues is that they will return to normal capacity. With the rise of the Delta Variant there is some uncertainty to whether facemasks need to be worn in some locations and all venues are intitled to have their own rules & regulations. Please talk to your funeral director for the rules and regulations at a specific venue.

Please can mourners with coronavirus, showing symptoms of coronavirus, or in isolation not attend funerals or our premises.


Our procedures returning to normal:

Funeral arrangements can be made at our premises, at your home address, via video link or over the telephone, whichever you feel most comfortable with. When arrangements are made over the phone or video link the signing of forms can take place at our office, by post or electronically.

You will not be required to wear a face covering when visiting us, but please be aware that some of our team may still wear them and if you would like us to wear them, we will do.

Viewing at our Chapel of Rest is by appointment only, but you are welcome to come with family and friends with numbers unrestricted within reason.

We would like to take this opportunity to thank all of our clients for their understanding throughout the last 16 months.

The Jepson Family